Pre-Order FAQs
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Customers will have 30 days from receipt of the knife to return the item. The product must be returned in original, unused condition with a refund processed upon return and inspection of the knife.
What is a pre-order?
By making a purchase, you are paying for the item in-full to reserve your special edition, numbered Izula Folder and agreeing to wait until the product ships. Regular email updates will be made available on the timing of shipment.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
The DPx Gear ESEE | Collab Izula Folders are manufactured by LionSTEEL in Italy.